HAVEN's Privacy Policy.

 

1. This Privacy Policy is HAVEN’s official online privacy policy and it applies to all personal information collected by HAVEN. In this policy we explain how and why we collect your personal information, how we use it, and what controls you have over our use of it.

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2. HAVEN is committed to complying with General Data Protection Regulation (GDPR) governing privacy of personal information by businesses and to protecting and safeguarding your privacy when you deal with us. We will never disclose your personal information to any third party unless we have your express permission to do so, or as is otherwise required under section 7 of this Privacy Policy notice.

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Collection of information.

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3. Some information provided to me by clients, customers, contractors and other third parties might be considered private or personal. Without these details I would not be able to carry on my business and provide my services to you. I will only collect such personal information if it is absolutely necessary for one of my functions or activities.

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4. Personal information is collected from people in the following situations by HAVEN:

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a) If you contact HAVEN, we may keep a record of that correspondence.

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b) When you submit your e-mail address to my website mailing list.

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5. At or before the time the personal information is collected I will take reasonable steps to ensure that you are made aware of who I am, the fact that you are able to gain access to the information held about you, the purpose of the collection, the type(s) of organisations to which I usually disclose the information collected about you, any laws requiring the collection of the information and the main consequences for you if all or part of the information is not collected.

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Use of information collected and disclosure of personal information to others.

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6. I may use or disclose personal information held about an individual for the primary purpose for which it is collected (e.g. provision of services, including administration services, notification to you about changes to HAVEN services, record-keeping following termination of HAVEN services to you and technical maintenance).

I may also use such information for a purpose related to the primary purpose of collection and where it would reasonably be expected by you that we would use the information in such a way. This information is only disclosed to persons outside our business in the circumstances set out in this policy or as otherwise notified to you at the time of collection of the information.

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7. In addition, I am permitted to use or disclose personal information held about you:

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• Where you have to the use or disclosure.

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• Where I reasonably believe that the use or disclosure is necessary to lessen or prevent a serious, immediate threat to someone's health or safety or the public's health or safety.

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• Where we reasonably suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure is a necessary part of our investigation or in reporting the matter to the relevant authorities.

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• Where such use or disclosure is required under or authorised by law (for example, to comply with a subpoena, a warrant or other order of a court or legal process).

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• Where we reasonably believe that the use or disclosure is reasonably necessary for prevention, investigation, prosecution and punishment of crimes or wrongdoings or the preparation for, conduct of, proceedings before any court or tribunal or the implementation of the orders of a court or tribunal by or on behalf of an enforcement body.

Links

 

8. My website may contain links to other websites and those third-party websites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of websites that are linked to our web site. HAVEN encourages users to be aware when they leave the site and to read the privacy statements of each and every website that collects personally identifiable information.

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Security and storage.

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9. HAVE places significant importance on the security of all information associated with its customers and contractors. I have security measures in place to protect against the loss, misuse and alteration of personal information under my control.

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10. Personal information is de-identified or destroyed securely when no longer required by me.

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11. HAVEN retains the information you provide to it including possibly your contact and credit card details to enable it to verify transactions and customer details and to retain adequate records for legal and accounting purposes. This information is held on secure servers in controlled facilities.

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12. Information stored within HAVEN's computer systems can only be accessed by those entrusted with authority and computer network password sanctions.

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13. No data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while we strive to protect user's personal information, HAVEN cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk. Once HAVEN receives your transmission, it makes every effort to ensure its security on its systems.

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14. Ultimately, you are solely responsible for keeping your passwords and/or account information secret. It is recommended that you should be careful and responsible whenever you are online.

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Access to and correction of personal information.

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15. HAVEN is committed to maintaining accurate, timely, relevant and appropriate information about its customers and website users.

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16. So long as your request for your personal information is in accordance with the General Data Protection Regulation (GDPR), then I will give you access to that information, as is your right under the agreement.

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17. Inaccurate information will be corrected upon receiving advice to this effect from you. To ensure confidentiality, details of your personal information will be passed on to you only if I am satisfied that the information relates to you.

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18. If I refuse to provide you with access or correct the personal information held about you by me, then I will provide reasons for such refusal.

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Complaints

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19. If you have a complaint about HAVEN’s Privacy Policy or the collection, use or safe disposal or destruction of your personal information, your complaint should be directed in the first instance to me at E-mail: havenreflexology@outlook.com

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20. I will investigate your complaint and attempt to resolve any breach that might have occurred in relation to the collection, use or destruction of personal information held by me about you in accordance with the General Data Protection Regulation (GDPR). If you are not satisfied with the outcome of this procedure, then you may request that an independent person (usually the Information Commissioner's Office) investigate your complaint on your behalf.

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Changes to Privacy Policy

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23. If HAVEN changes its Privacy Policy, it will post changes on this Privacy Policy page so that users are always aware of what information is collected, how it is used and the way in which information may be disclosed. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

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Contacting me.

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24. If you require further information regarding my Privacy Policy, please contact me at the following address: Email: havenreflexology@outlook.com.

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25. Should you wish to read more information on privacy legislation or the General Data Protection Regulation (GDPR) I recommend that you visit the Information Commissioner's Office at https://ico.org.uk/

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Acceptance

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26. You accept that your use of this site includes your acceptance of this Privacy Policy and the Terms of Use.